Look and feel better in 30 days! Join the Kick Start program today! That Sugar Movement
That Sugar Movement

FAQs

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We’ve compiled the most commonly asked by our community. If you can’t find your answer, send us an enquiry through the Contact Us page.

30-Day Kick Start Program

  • How much does it cost and what is included?

    The 30-Day Kick Start program is $79, including a copy of That Sugar Film and a structured 30-day program comprising 10 educational modules designed by a team of nutritionists and a dietician, each full of nutritional information, recipes, tips and handy hints to Kick Start a happier, healthier lifestyle. You can read more here

  • Is the program right for me if I have very little sugar and nutrition knowledge?

    Yes! Our program is designed for people of all backgrounds who want to improve their overall nutrition and sugar knowledge to help make healthier choices. Everyone’s journey is different, with different starting points and speed of progression. Most importantly, you can take in amounts of information you feel comfortable with, make small changes at a pace that is sustainable for you, and don’t compare yourself to others. You have access to the program information for 30 days after you finish so you can always go back and revisit the content.

  • Is this program right for me if I am already sugar smart?

    If you have been following a low-sugar lifestyle and applying the principles of the movie in your everyday diet and lifestyle, then this program may not be for you. Still curious? Sign up and, if you find the content is not what you expected, contact us within 48 hours and we will happily refund your registration.

  • Is there a minimum age for taking part in the program?

    The program is intended to be purchased and accessed only by persons over the age of 18 years. This is to fully comply with international laws respecting children’s privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18, please do not submit any information to us without parental consent. However, we fully encourage the content to be explored and used within a family and/or household setting with people of all ages.

  • How do I log in?

    Follow these steps: Go to www.thatsugarmovement.com > Select “member login” >  login using your email and password combination.

  • How do I change my password?

    Go to www.thatsugarmovement.com Select “member login” Select “forgot your password?” > Enter your email address Reset using the link emailed to you.

  • Why can't I login using Facebook or Google?

    If you have previously signed up for an account using your Google or Facebook login, you will now need to use the email address connected to that login. Please select ‘Forgot your password?’ and follow the prompts to set up your email account. If you do not know which email address is connected to your account, please email [email protected] for assistance.

  • How long can I access the program content for?

    You will be able to access the program content for 30 after Close Out (i.e. day 60).  You will be sent a reminder the week before so you can download recipes and any other program materials you may want to keep. While you will always be able to contact us following the program, we suggest you log in and print what you need before this date.

  • Does That Sugar Movement or the program offer meal plans?

    While we fully encourage planning for food shops and meals we don’t go to the extent of doing it for you. This is because everyone’s situation is unique in terms of time, budget, mouths to feed and accessibility to food, therefore it would be impossible for us to create a meal plan that fits all situations. We prefer to empower you to make the right food choices for your family and situation by providing you with the knowledge, recipes, tips and tricks.

  • I have seen or own the film - do I get a discount?

    If you have already watched (and own) That Sugar Film, great! And if you have been following a low-sugar lifestyle and applying the principles of the movie in your everyday diet and lifestyle, then this program may not be for you. If you are still interested in a refresh, unfortunately, we cannot offer a discount at this time. However, you are welcome to sign up and, if you find the content is not what you expected, contact us within 48 hours and we will happily refund your registration.

  • Will I lose weight?

    Weight loss is often the by-product of a balanced diet and active lifestyle together with the added benefits of feeling more energy, having a clearer mind, more motivation, brighter skin and eyes. We do not guarantee or promote weight loss to be an outcome of this program, as weight issues can be linked to deeper medical and biochemical issues. However, if you are following a healthy balanced diet and you are struggling with weight, it is highly recommended that you discuss this with your GP and consult with a qualified accredited practising dietitian.

  • How will I feel after cutting back on added sugar?

    Everyone has a different starting point, relationship with sugar, and journey. This also means how your body copes and feels will be different from the next person. The way the program is rolled out in a staggered fashion, so you will be making small adjustments over the 30 days to help support the gradual decrease of added sugars in your diet.

  • Can I do this program if I have an existing medical condition?

    Our Kick Start program is suitable for pretty much everyone! If you are under the care of a medical or nutrition professional, please check with them to see if it is suitable for your needs before signing up. In most cases, this program complements other medical dietary advice you may be receiving.

  • Is the program focused only on sugar?

    The underlying messaging of all of our content is around sugar, specifically hidden added sugars. However, the bulk is based on the back of how to achieve a healthy balanced diet,  equipping you with practical knowledge and know-how to make improvements to your overall lifestyle and diet. When you make these improvements, we guarantee you’ll be eating a lot less added and hidden sugars!

  • How do I keep track of how much added sugar I am eating?

    Most packaged food must state how much total sugar is in the product. Unfortunately, added sugars are not listed separately which makes it difficult for us to keep track of how much we are eating. Module 1 of our 30-day Kick Start program aims to equip you with simple tips so you can identify added sugars and understand a nutrition panel.

     

  • Am I allowed to drink alcohol while doing the program?

    Yes, in moderation and in safe amounts. Consistent with our messaging, we do not instruct people to completely give up things they enjoy. Instead we aim to help you identify healthier drink options, and create healthier food habits associated with drinking alcohol. Module 2 of our 30-day Kick Start program focuses on hydration and liquid sugars (including alcohol!).

  • I have tried to give up sugar before, will this program work for me?

    We don’t say give up sugar altogether,  instead cut down gradually. It is important to recognise your habits or what your triggers are for reaching for a sugary item. Module 3 of our 30-day Kick Start program looks at why we crave sugar, and actions and foods that can help combat cravings.

  • How will I know what sugar is okay to eat?

    Naturally occurring sugars such as fructose in whole fruit and veggies, and lactose in dairy is safe to eat and are not included in our 25 g a day limit. Module 4 of our 30-day Kick Start program talks about the differences between natural and added sugars and why they impact the body in different ways.

  • Can I eat fruit?

    Yes, fruit as a whole food does contain naturally occurring sugars but they occur with beneficial fibre, water and nutrients. These nutrients positively affect the way the naturally occurring sugars are processed by the body. Module 5 of our 30-day Kick Start program focuses on fruit and veggies, and the important nutrients (including natural sugars) they provide us.

  • Can I eat bread?

    Yes, but some products are definitely better than others. We should be opting for bread and other grain products that provide sustained energy along with many other micronutrients. Module 6 of our 30-day Kick Start program focuses on carbohydrates and how to select the right kind and what their role is as part of a balanced diet.

  • How will this program help me?

    We are over-consuming sugar, a lot of which is ‘hidden’ in our food. Sugar is known to have a detrimental effect on health in many ways. TSM aims to equip you with practical knowledge and know-how to improve your overall lifestyle and diet. Module 7 of our 30-day Kick Start program delves a little deeper into glucose (one sugar we need to be consuming less of) and its effects on the body.

  • Is the program information and the recipes aligned with or based on specific diets? (eg. Ketogenic or Paleo)

    No. Our program and content are not a strict ‘diet’ and created by our team of qualified dietitians and nutritionists to support balanced eating, as per Australian dietary guidelines and the World Health Organisation.  As general advice, we do not promote cutting out food or nutrient groups. Module 8 of our 30-day Kick Start program focuses on the importance of keeping a macronutrient balance on your plate and over a day.

  • What about fats?

    Processed and packaged ‘low-fat’ foods are often laden with added sugars to make up for the taste lost when the fat is removed. Whole foods containing healthy sources of fat should be a part of every diet. Module 9 of our 30-day Kick Start program discusses the different types of fats, which ones we need to eat more of, and those to avoid.

  • Will I feel better for eating less sugar?

    If you’re eating a lot of sugar (whether you realise or not), it will be impacting your day-to-day function, mood and appearance. For example, it disrupts the function of hormones related to stress and sleep. Module 10 of our 30-day Kick Start program delves a little deeper into the sugar, stress and sleep cycle.

General

Nutritional

  • How can I find out more about added sugars

    There is lots of information on our website, otherwise, you can follow us on social media or enrol in one of our Programs [AU only]. Or sign up to our mailing list and be the first to hear about new resources and initiatives as they become available.

  • How do I reduce my/my family’s sugar intake?

    Great to hear you are keen to reduce added and free sugar intake, and embark on a journey to feeling better! Here are resources we have that may help:

  • How much added sugar can I eat?

    Everyone should be limiting their added sugar their intake to 6 teaspoons/25 grams per day, as endorsed by the World Health Organisation to achieve health benefits. It is recommended that children should be eating even less and children under two years old shouldn’t be having added sugar.

    Our 30-day Kick Start program will give you the information and tools to make healthier choices and reduce your added sugar intake. Find out more here!

     

  • How much added sugar should children have?

    Added sugars are not needed in children’s or adult diets, and are used purely to make foods taste more appealing. Naturally occurring sugars in whole foods such as fruit and vegetables are all we need for healthy day-to-day function of the body and brain.

    The American Heart Association states children under two years should not have any added or ‘free’ sugars. Everyone else should limit their intake to 6 teaspoons/25 grams per day, as endorsed by the World Health Organisation. Read more.

  • How do I convince my kids to eat less sugary food, and more fruit and veggies?

    Our advice is to crowd your pantry and fridge with healthy foods and less of the sugary convenience foods, therefore providing fresh food options instead of something from a packet or box. Be sure to check out our family-friendly recipes and get kids cooking with you. They will also love using That Sugar App to explore foods in the pantry or at the supermarket.

  • Should I go cold turkey and give up added sugars?

    This depends on the individual, but for most, a gradual reduction often results in sustained change. Most importantly remember to be kind to yourself as you make the transition to a less-sweetened life.

    Our 30-day Kick Start program will give you the information and tools to tackle sugar cravings and make healthier choices. Find out more here!

  • Should I eat fruit?

    Yes, whole fruit is a food where the naturally occurring sugars are packaged with beneficial fibre, water and nutrients. These extra goodies positively affect the way the naturally occurring sugars are processed by the body.

    Learn more about Natural vs Added sugars in our 30-day Kick Start program. Find out more here!

  • Should I worry about lactose?

    Lactose is a naturally occurring sugar found in dairy products. It is not considered an added sugar.

    Learn more about Natural vs Added sugars in our 30-day Kick Start program. Find out more here!

  • What about fats?

    Processed and packaged ‘low-fat’ foods are often laden with added sugars to make up for the taste lost when the fat is removed. Whole foods containing healthy sources of fat should be a part of every diet.

    Learn more about what fats are good for us and what ones we should be avoiding in our 30-day Kick Start program. Find out more here!

  • Should I eat organic?

    If you can afford to buy organic, do not worry. The motivation for eating organic needs to be established by the individual – eating organic is to avoid pesticides and antibiotics used in farming practice. It does not mean the product will be more nutritious or superior in nutrient content. If one is to choose to eat organic, then it is recommended to ensure your regular/basics are organic, such as milk, eggs, dairy, bread, fruit and veggies.

  • Is organic more nutritious?

    From a sugar perspective, organic products do not equate to reduced sugar intake, as it will depend on product selection. Fresh fruit and vegetables have health benefits, but it is when products become processed, they lose their nutritional value irrespective of being organic or not. Processing of food still increases the sugar content, one still needs to be aware of the product nutrition content prior to purchase and consumption. For example, chocolates and biscuits can proudly display the organic logo or claim but have the same nutritional value as their non-organic counterparts.

  • What about sugar in honey and syrups?

    Honey and syrups contain a high level of sugar and should be used in limited quantities and are counted as added sugar. 

    Learn more about Natural vs Added sugars in our 30-day Kick Start program. Find out more here!

  • Can I use artificial sweeteners?

    Artificial sweeteners are not recommended. Although they provide a source of sweetness we desire or crave, they are just a short-term solution to a long-term problem. Sweeteners have been implicated in research to promote appetite and destroy natural gut bacteria. Read more here.

    Our 30-day Kick Start program will give you the information and tools to help reduce your dependence on highly sweetened foods and make healthier choices. Find out more here!

  • How do I sweeten? Is there a good sugar?

    The occasional treat containing a source of added sugar is fine (for most). To sweeten naturally, choose whole foods like fruit, a little bit of dried fruit, spices like cinnamon or vanilla, or veggies like sweet potato or pumpkin. Check out this blog for more ideas.

    Our 30-day Kick Start program will give you the information and tools to help reduce your dependence on highly sweetened foods and make healthier choices. Find out more here!

  • What are processed foods?

    Processed foods are made by a manufacturer using more than one ingredient. The product has been transformed to produce a convenient food item that has a long shelf life, tastes good and requires little preparation by the consumer. Examples include sauces, bread, chips, soft drinks, pastries, pies, lollies, soups and readymade meals. Get more info here.

  • What is the difference between a nutritionist, dietitian and wellness coach?

    The role of dietitians and nutritionists are to assist people in achieving optimal health through education around food and health. Both hold a tertiary qualification in nutritional science, which encompasses topics such as human nutrition, anatomy and physiology, biochemistry, food science and public health. Dietitians have undertaken additional study in dietetics which allows them to work within a clinical environment working with those with diagnosed diseases and medical conditions.

    Coaches are quite different from the former two. There are many courses and a lot of variation between the courses, in terms of areas of study and length, with some courses being as short as 6 months. Coaches tend to focus on a holistic approach to wellness, with less prescribing and more guiding. Read more about this. 

  • Does That Sugar Movement offer meal plans?

    While we fully encourage planning for food shops and meals we don’t go to the extent of doing it for you. Everyone’s time, budget and lifestyle different, so we prefer to empower you with the knowledge that you can apply every day. To help you make the right food choices for your family and situation, our 30 Day Kick Start Program features over 100 recipes approved by our dietitian. We provide easy-to-follow instructions, cover a wide range of foods, and all recipes feature a nutritional breakdown so you know what you’re putting into your body. You can also tag and print your favourites so they’re always at hand.

    Check out our 30-day Kick Start program!

  • Are That Sugar Movement recipes aligned with or based on specific diets? (eg. Ketogenic or Paleo)

    Our recipes are designed and tested by our in-house recipe creator and given the tick of approval by our nutrition experts to support balanced eating, as per Australian dietary guidelines and the World Health Organisation

    As general advice, we do not promote cutting out food or nutrient groups. We advise anyone who wishes to follow certain “diets” or has specific medical or nutritional requirements to consult with a qualified nutritionist or dietitian.

  • What support is there for eating disorders?

    If you’re worried that you or someone close to you might be suffering from an eating disorder, please refer to these FAQs and the below support services in Australia:

    www.eatingdisorders.org.au

    www.nedc.com.au

    www.thebutterflyfoundation.org.au

  • How do alcohols like beer, wine and spirits have no sugar?

    Alcohol is created through either a fermentation or distillation process. During both of these processes, the sugar is transformed into Ethanol, which is the alcoholic component of drinks or is later burnt off. This is why some spirits, beers and wines contain little to no sugar. However, not all alcoholic drinks are sugar-free!

    Learn more about where sugar hides in alcoholic and non-alcoholic drinks with our 30-day Kick Start program. Find out more here!

  • I don't have time to cook, how do I reduce sugar when dining out?

    While we should aim to eat mostly home-prepared meals, the reality is we all get busy and grabbing something on the go is easier. Our 30-day Kick Start program aims to equip you with the knowledge, tips and tricks to ensure you can make healthy choices not only at the supermarket but also when eating out or on the go.

That Sugar App

  • How do I access 'That Sugar App?'

    You can access That Sugar App from the App Store for iOS devices or Google Play for Android. You require an Internet connection (WiFi or mobile data), to download the app and share information. When using the App offline, you’ll be viewing the correct information as of the last time you were online and synced to the database.

    Thanks to the support of our funders and outreach partners, That Sugar App is completely free, including all updates.

  • What devices does the app work on?

    That Sugar App works on:

    Apple iPhones 4S and above
    Running Apple Operating System versions iOS 7 and above

    Android Smartphones (up to 6” screen size)
    Running Android Operating System versions 4.3 or above

    Please note that if you’re using a smartphone without a camera with autofocus, the pictures of the barcode may be blurry and That Sugar App will be unable to identify the barcode. If your device is having trouble scanning a barcode, try turning the flash on.

  • Can I use That Sugar App outside of Australia?

    Currently, That Sugar App can only be used within Australia. We are currently exploring possibilities of launching the App in other countries.

  • Are all the products from my local grocery store in the database? AU only

    That Sugar App is powered by a database developed by The George Institute for Global Health, which includes about 90% of the food that is available at major supermarkets. New products are always coming on to the market, with some only available in certain locations, meaning not all products will be listed. That Sugar App also uses product information sourced from the NUTTAB 2010 database published by Food Standards Australia New Zealand (FSANZ).

  • Why can't I find non-branded fresh fruit and vegetables on the App?

    That Sugar App doesn’t include ‘loose’ fresh fruit and vegetables as they are not unhealthy for you to consume. The natural sugars in whole fruits and vegetables are terrific for your health, unlike the refined and added sugars in other products.  Some people will be able to eat more fruit than others depending on a range of factors including metabolic health and levels of exercise but if you treat fresh whole fruit as ‘nature’s desert’ and stick to the recommended 2 servings a day, you’ll be fine.

    The App does include a small amount of branded, packaged fruit and veg items as these products may include additional ingredients such as dressings and sauces.

  • Why doesn't this app calculate lactose?

    At the moment, labelling laws don’t require the food companies to state the different types of sugar in their products. They simply just have to list total ‘SUGARS’ with a gram amount. Therefore, some dairy products like flavoured yoghurt may be a combination of lactose, a naturally occurring sugar as well as added sugar. This is why the information about lactose is not listed in the food database that we are using.

    If you’re consuming dairy products like milk, yoghurt or cheese, just remember that there is roughly 1 teaspoon of natural lactose sugar per 100 grams, so any more than that is likely to be added sugar.

  • How do we know that the sugar content is correct?

    The database that powers That Sugar App is regularly updated by the research team at The George Institute, based on the nutritional information listed on each product’s packaging. This ensures the database is as accurate as possible.

    When looking up an item, it is best to scan an item’s barcode as this ensures you will be provided with the most up to date nutritional information associated with that specific version of the product. Formulations for processed food and beverage products can be in constant flux. If the product cannot be scanned, then the search function provides the information for the most recently approved version of that product.

  • How do I find items that aren't listed by brand e.g alcohol or takeaway foods?

    When searching for simple non-branded items, they will be often listed as the most basic version of its name. For example, if you were to have a glass of Cabernet Sauvignon Red Wine, all you need to search is ‘Red Wine’. This is the same for many takeaway foods such as Hamburgers and Pizza, which only list common topping variations (Pizza, ham & pineapple… etc).

  • Does the app include alcoholic products?

    That Sugar App now contains the sugar content of over 100 branded alcoholic drinks, the sugar content of these beverages have been checked and approved by The George Institute for Global Health. Alcohol manufacturers are not legally required to include the nutritional information of their products on the packaging, meaning there are many products that can’t be included in the App.

    We’ve also included the generic nutritional information from the NUTTAB 2010 database published by Food Standards Australia New Zealand (FSANZ), meaning you can search for items such as Gin, Vodka, Beer and Red or White Wine, and include these in your daily intake.

  • How do I include the sugar I'm adding myself?

    That Sugar App allows you to add sugar manually for when you’re cooking at home or consuming sugar directly (such as sprinkled on cereal, or in your tea and coffee). If you’re cooking at home, you can easily add the sugar you consume by dividing the total grams of sugar you’ve used in your recipe by the number of serves the recipe yields, thereby giving you an accurate idea of how many grams of sugar is in each serve.

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